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Bluetooth Tweaker FAQ

Purchasing and Licensing

To purchase a license for Bluetooth Tweaker, please:

  1. Install Bluetooth Tweaker (version 1.0 or later) to your PC.
  2. Click on the “Purchase License” button on the main window.
    You will be lead license purchase page.
Screenshot of Bluetooth Tweaker window

You will receive an e-mail from us (Bluetooth Tweaker Support / support@bluetoothgoodies.com).

  1. Please open the e-mail and save the attached license file (BluetoothTweaker.btlic) to the directory of your choice.
  2. Open Bluetooth Tweaker application.
  3. Click on the ellipsis (…) at the right top corner of the window.
  4. Select “Apply purchased license file...”
  5. Select the license file you saved in the first step.

Now your software is activated.

Please save the license file in a safe place. You may need it later when you re-install the software.

Screenshot of Bluetooth Tweaker window

If you do not receive the e-mail in one hour after the payment, please try the following:

  1. (If you paid with PayPal) Check PayPal payment transaction status.
  2. Please check the e-mail from PayPal or log in to your PayPal account and verify the status of the transaction first. Sometimes transaction remains in "pending state" for up to a couple of days. If this is the case, we cannot issue the license until the transaction "completes".

  3. Check if the e-mail was mistakenly marked as a SPAM mail.
  4. Unfortunately, an e-mail sent from a small company like us, using an automated system that has an attachment is often considered suspicious and marked as a SPAM mail.
    Please check your SPAM / junk mail folder and look for a mail from “Bluetooth Tweaker Support”.

    This problem seems to happen more frequently if you are using Microsoft's e-mail services such as outlook.com or hotmail.com.

  5. If you don't find it in your junk mail folder, please contact us.
  6. We will get back to you as soon as possible. Please allow us up to one business day to respond.

Cannot find the answer to your question?

Please contact us using the contact form.